By Katrina C on 26 April 2019 | Purchase not verified

I am more than happy with the buying experience, but I am greater still impressed by their after-sales. The car developed a minor fault that was rectified immediately, including a very friendly service, hassle free repair, and the receptionist went above and beyond to take me to the train station in her personal car after I dropped mine off to be repaired. I will recommend to my friends and family.

By Kevin L on 21 April 2019 | Purchase not verified

Great priced car from Brownsburn Cars (Kia Rio). The car was in fantastic condition, at a great price. Full year's Mot provided, and 6 months warranty and breakdown cover included in the sale price. On the way home I tried out the full stereo settings and found that the CD player wasn't reading discs. The stereo played MP3s from my phone via Bluetooth, and Bluetooth phone operation works fantastically too (really easy to set up - took 30 seconds). John at the dealership offered to get the CD player issue resolved straight away - fantastic service. Overall, a great deal from an honest car dealership, with backup service to resolve any issues. If you're looking for a vehicle, I'd highly recommend that you check out the vehicles on offer via Brownsburn Cars.

By Gordon D on 16 April 2019 | Purchase not verified

Excellent service from the team. He kept you in the loop all the time and couldn't do more to help. Highly delighted with my Qashqai which came prepared to a very high standard. Will definately use Brownsburn Car Sales in future.

By Ross C on 22 March 2019 | Purchase not verified

We bought an older car for our daughter. Very happy with the car and with the buying experience. Sales manager was helpful, did what he said he would, and had the car well prepared. Worth checking out this garage.

By David W on 12 March 2019 | Purchase not verified

John was very friendly helped me out alot great service and cars to choose from

Reply from Brownsburn Garage Ltd on 12/03/19

Thank you for your review,very much appreciated.

By Andy B on 16 February 2019 | Purchase not verified

wifie delighted with wee peugot 107 from Brownsburn Garage.Good price and very well prepared

By Barry C on 25 November 2018 | Purchase not verified

Bought a Vauxhall Meriva from Brownsburn Garage, went to have a look was left to check the vehicle out without any distractions or pressure from the usual commissioned twit in a suit. Found exactly what I was looking for at an exceptionally competitive price within my budget. Eddie the 'boss of the garage' is a great guy and very down to earth. Without exaggeration if your looking for a quality vehicle check it out.

By Elaine M on 13 November 2018 | Purchase not verified

Just bought our second car from Brownsburn and again got excellent service. Wouldn't go anywhere else. Highly recommend to anyone looking for a used car.

By steve N on 11 April 2018 | Purchase not verified

I bought a car for my ex partner and had it delivered to my home. The first time I drove it there was an issue with the drivability and I thought "oh no I've bought a lemon" But I phoned up the garage and they picked up the car. I live 27miles away and repaired the issues that were no cheap.My own mechanic verified this, then they delivered the car back to me all within a 3 day period. Can't fault the customer service and quality of customer care

By Paul S on 07 February 2018 | Purchase not verified

Viewed a DS3 in the evening 30 minutes before they shut and agreed a price. Tried to contact them the following day to buy but all calls and texts ignored. My wife went down with deposit only to be told that car had been sold at full price to someone else (via finance firm) to someone who hadn't even viewed car ?? Receptionist said that price was only valid for that night. Didn't have the common decency to return any calls. I've had tyres fitted here in the past so not only have they lost a potential sale but I'll no longer use them for tyre fitting.

Reply from Brownsburn Garage Ltd on 16/02/18

Sorry that you were not happy with your experience. We were stuck in a difficult position. As was explained, someone else had agreed finance for the vehicle (we offered to let you speak to the company)as far as we were aware this customer was on route to us from Ayrshire to collect the vehicle, everything was done through the finance company,we did not have direct customer contact. We would never ignore calls or messages,all calls through Autotrader are recorded,we have no problems checking call history for you. On viewing the car Gary said he would take £5000 for the car but you did not agree to buy the vehicle and did not leave a deposit. In your words "My wife went down with deposit only to be told that car had been sold" Can you honestly be unhappy after not leaving a deposit. We can't keep vehicles for people who say they are coming back without a deposit. The same now stands for Finance agreements, approved or not, if there is no deposit then the car is still for sale.