Brownsburn Garage Ltd
Customer reviews of Brownsburn Garage Ltd
At Brownsburn Garage Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Great all-round service when buying a car
By Shane C on 16 September 2020 | Purchase not verified
I recently bought a car from Brownsburn garage. There was a particular model that I was interested in and they had it. The car is in such perfect condition and the checks they carried out beforehand was very reassuring. The service that I received from the sales staff was excellent! Really friendly and I was given the time to think about it, not feeling pressured at all, and always on hand to answer any questions I had, even after purchase. Highly recommend!
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5
Unbelievable
By Andrew B on 22 June 2020 | Purchase not verified
Whatever you do, don’t phone up to book an appointment to view a car especially if the owners wife’s driving it. As you make an appointment and they don’t keep it and then try to say you didn’t make an appointment. UNBELIEVABLE!!!!
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5
Great Customer Care
By Gemma W on 15 June 2020 | Purchase not verified
Fantastic customer care from Brownsburn. Would recommend 100%
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5
Happy customer
By Scott O on 17 November 2019 | Purchase not verified
First class service that I would recommend to everyone. Friendly and very helpful.
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5
The Perfect Punto
By Colin D on 11 November 2019 | Purchase not verified
Responded very quickly to my initial email query regarding the first vehicle I wanted to view. On attending we were made welcome. Although the 1st car we went to see did not work out due to thevsize not suiting my son, there was plenty of others to view and choose from, and we were able to test drive others, eventually finding a more suitable vehiclem it was prepared with a current MoT and uplifted at an arranged time and date that suited my son. Vehicle came with 6 month warranty and breakdown cover. The salesman was friendly, helpful and professional.
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5
Very happy customer :-)
By Carol L on 06 November 2019 | Purchase not verified
Received excellent service from John. Couldn’t have been more helpful really friendly and pleasant to deal with. Even held the car I wanted for a few weeks for me till my funds came through. Would definitely use again great value and fantastic service throughout.
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5
Used car experience
By William H on 24 June 2019 | Purchase not verified
I was looking to replace my old car over the past few weeks and after 3 varied experiences with other car dealers , not all pleasant , I started looking at specific cars and specs via Autotrader and I am so glad I stumbled across Brownsburn Garage, they had in stock what I was looking for and the salesman could not have been more helpful, very knowledgeable and not in any way pushy, after sorting out finance for me in a couple of hours he had the car ready the very next day as promised, I also would add the the car was prepared to the highest standard and I couldn't have been happier, I would not hesitate to use them in the future and would highly recommend them to anyone looking for a good quality car from true professionals.
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5
Fantastic After-Sales
By Katrina C on 26 April 2019 | Purchase not verified
I am more than happy with the buying experience, but I am greater still impressed by their after-sales. The car developed a minor fault that was rectified immediately, including a very friendly service, hassle free repair, and the receptionist went above and beyond to take me to the train station in her personal car after I dropped mine off to be repaired. I will recommend to my friends and family.
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5
Reassuring customer service and great prices.
By Kevin L on 21 April 2019 | Purchase not verified
Great priced car from Brownsburn Cars (Kia Rio). The car was in fantastic condition, at a great price. Full year's Mot provided, and 6 months warranty and breakdown cover included in the sale price. On the way home I tried out the full stereo settings and found that the CD player wasn't reading discs. The stereo played MP3s from my phone via Bluetooth, and Bluetooth phone operation works fantastically too (really easy to set up - took 30 seconds). John at the dealership offered to get the CD player issue resolved straight away - fantastic service. Overall, a great deal from an honest car dealership, with backup service to resolve any issues. If you're looking for a vehicle, I'd highly recommend that you check out the vehicles on offer via Brownsburn Cars.
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5
Nissan Quashqai YH64 AOR
By Gordon D on 16 April 2019 | Purchase not verified
Excellent service from the team. He kept you in the loop all the time and couldn't do more to help. Highly delighted with my Qashqai which came prepared to a very high standard. Will definately use Brownsburn Car Sales in future.